Severe Weather Resources & Claims Procedures

Severe Weather Resources

With Hurricane Laura upon us, we want to remind everyone to be as safe as possible, even as the need for your services increases. With that being said, here are some resources and procedures to help after the storm. 
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After the Storm

• Establish communication with us to assure safety and availability
• Report losses
• Make temporary repairs to prevent further damage
• Review the effectiveness of your emergency plan
• Revise your emergency plan if warranted
• Consider using these resources when updating your emergency plan

prepare for a hurricane

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Claim Procedures

Claims should be turned in ASAP. The sooner a claim is submitted, the quicker the adjusters can get the assignment. We are recommending if there is any damage to a vehicle that you take a photo showing the height of the water on the vehicle (i.e. water line mark). This will help the adjusters determine what will be needed: repairs, fluid replacement, or just inspection.

In addition, you should set aside damaged property for inspection and assemble an inventory of damaged items. If your building is flooded, please contact a mitigation contractor immediately to start the water extraction process.

Cherry Guidry
Claims Specialist
[email protected]
512-628-5184

Marena Williams
​Claims Specialist
[email protected]
512-628-5184

file a claim