Customer Service

The Resources You Need When You Need Them

Frequently Asked Questions

Need quick answers to your questions? Odds are that others have asked us your particular questions before. Check out AIA’s FAQ page here.


We welcome your telephone calls but realize that many times business is conducted outside of normal business hours. To assist you with your needs, please feel free to complete the appropriate service request form provided below and submit it to us.

Secure Forms

You may complete the following forms online via our secured server.

Please note that coverage is not considered bound or changed until you receive a confirmation from AIA to that effect.

Miscellaneous Forms

To access the following forms, you will need to have Adobe Acrobat Reader. If you need this software, you may download it for free here. After completing the form(s), please forward to us via mail or fax.


Insurance Services You Can Depend On

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Business Insurance Programs
At AIA, we conveniently offer multiple types of insurance coverage that’s tailored to protect business owners/partners, employees and companies as a whole. Learn how we can protect your business today!
Business Insurance
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Commercial Insurance Coverages
We know no two businesses are the same, which is why we offer a variety of commercial insurance coverages to ensure your business is protected from risks specific to your enterprise.
Commercial Insurance
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Risk Management
You never know what dangers are lurking right around the corner. That is why AIA is happy to offer professional risk management services to reduce the severity of potential losses.
Risk Management
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Group Health
With all the recent developments in the health care industry, it can difficult to secure the appropriate health insurance for your employees. The agents at AIA are here to help.
Group Health

Need Assistance? We’re Here To Help

Call Us Today At (940) 898-1604

The world of insurance can be difficult to navigate. From choosing the proper policy and coverages to having access to the support you deserve, things can become overwhelming in a hurry. That’s where AIA Insurance comes in. Contact us today, and one of our knowledgeable agents will happily answer any questions or concerns you may have!